Privacy Policy

개인정보처리방침


1. 개인정보처리방침

주식회사 헤셀(이하 "회사")은 이용자의 ‘동의를 기반으로 개인정보를 수집·이용 및 제공’ 하고 있으며, ‘이용자의 권리 (개인정보 자기결정권)를 적극적으로 보장’ 합니다. 회사는 정보통신서비스제공자가 준수하여야 하는 대한민국의 관계 법령 및 개인정보보호 규정, 가이드라인을 준수하고 있습니다. “개인정보처리방침”이란 이용자의 소중한 개인정보를 보호함으로써 이용자가 안심하고 서비스를 이용할 수 있도록 회사가 준수해야 할 지침을 의미합니다. 본 개인정보처리방침은 본 사이트의 서비스에 적용됩니다.

2. 개인정보 수집

이용자로부터 다음과 같은 개인정보를 수집하고 있습니다.

  • 모든 이용자는 Daum포털 서비스를 이용할 수 있고, 회원가입을 통해 더욱 다양한 서비스를 제공받을 수 있습니다. 이용자의 개인정보를 수집하는 경우에는 반드시 사전에 이용자에게 해당 사실을 알리고 동의를 구하도록 하겠습니다. 수집방법에는 서비스 이용, 이벤트 응모, 고객센터, 팩스, 전화 등이 있으며, 아래의 원칙을 준수하고 있습니다.
  • ①서비스 제공에 필요한 최소한의 개인정보를 수집합니다.
    • 필수정보란? : 해당 서비스의 본질적 기능을 수행하기 위한 정보
    • 선택정보란? : 보다 특화된 서비스를 제공하기 위해 추가 수집하는 정보 (선택 정보를 입력하지 않은 경우에도 서비스 이용 제한은 없습니다.)
  • ②민감 정보를 수집하지 않습니다.
    • 민감정보란? : 이용자의 소중한 인권을 침해할 우려가 있는 정보 (인종, 사상 및 신조, 정치적 성향이나 범죄기록, 의료정보 등) 단, 법령에서 민감 정보의 처리를 요구하거나 허용하는 경우에는 반드시 사전에 이용자에게 해당 사실을 알리고 동의를 구하도록 하겠습니다. 아래 링크를 통해 개인정보 수집항목을 확인할 수 있으며, 해당 정보는 이용자가 확인한 시점을 기준으로 한 정보입니다.

3. 개인정보 이용

수집한 개인 정보는 다음과 같이 사용합니다.

  • 이용자의 개인정보를 다음과 같은 목적으로만 이용하며, 목적이 변경될 경우에는 반드시 사전에 이용자에게 동의를 구하도록 하겠습니다.
    • ① 이용자 식별, 가입의사 및 연령 확인, 불량회원 부정이용 방지, 만 14세 미만 아동 개인정보 수집 시 법정 대리인 동의여부 확인, 법정 대리인 권리행사 시 본인 확인
    • ② 다양한 서비스 제공, 문의사항 또는 불만 처리, 공지사항 전달
    • ③ 이용자와 약속한 서비스 제공, 유료 서비스 구매 및 이용 시 요금 정산
    • ④ 신규 서비스 개발, 이벤트 행사 시 정보 전달, 마케팅 및 광고 등에 활용
    • ⑤ 서비스 이용 기록과 접속 빈도 분석, 서비스 이용에 대한 통계, 프라이버시 보호 측면의 서비스 환경 구축, 맞춤형 서비스 제공, 서비스 개선에 활용

4. 개인정보 제공

서비스 운영에 필요한 다음과 같은 업무를 위탁하고 있습니다.

  • 이용자에게 다양한 서비스를 제공하는 데에 반드시 필요한 업무 중 일부를 외부 업체로 하여금 수행하도록 개인정보를 위탁하고 있습니다. 그리고 위탁 받은 업체가 개인정보보호 관계 법령을 위반하지 않도록 관리·감독하고 있습니다.
  • 이용자에게 보다 다양한 서비스를 위해 다음과 같이 개인정보를 제3자에게 제공하고 있습니다.

    다양한 서비스 제공 및 품질 향상 등의 목적으로 최소한의 개인정보만 제공하고 있으며, 개인정보를 제3자에게 제공해야 하는 경우 반드시 사전에 이용자에게 해당 사실을 알리고 동의를 구하도록 하겠습니다. 다만 다음의 경우는 예외로 하고 있습니다.

    • ① 서비스 제공에 따른 요금정산을 위해 필요한 경우
    • ② 법령의 규정에 의거하거나, 수사 목적으로 법령에 정해진 절차와 방법에 따라 수사기관의 요구가 있는 경우 서비스 별 개인정보 제공의 경우 수시로 발생하는 서비스 제휴로 인해 개인정보처리방침 개정에 어려움이 있으며, 제공내역은 아래 링크를 통해 확인할 수 있습니다.

5. 개인정보 파기

개인 정보 파기 방법

  • 이용자의 개인정보에 대해 개인정보의 수집·이용 목적이 달성된 후에는 해당 정보를 지체 없이 파기합니다. 다만 내부 방침에 의해 서비스 부정이용기록은 부정 가입 및 이용 방지를 위하여 회원 탈퇴 시점으로부터 최대 1년간 보관 후 파기하며, 관계법령에 의해 보관해야 하는 정보는 법령이 정한 기간 동안 보관한 후 파기합니다.
  • 이때 별도 저장 관리되는 개인정보는 절대 다른 목적으로는 이용되지 않습니다. 또한 ‘개인정보 유효기간제’에 따라 1년간 서비스를 이용하지 않은 이용자의 개인정보를 별도로 분리 보관 또는 파기하며, 분리보관된 개인정보는 4년간 보관 후 지체없이 파기합니다.
  • 개인정보 파기 시에는 전자적 파일 형태인 경우 복구 및 재생되지 않도록 기술적인 방법을 이용하여 완전하게 삭제하고, 그 밖에 기록물, 인쇄물, 서면 등의 경우 분쇄하거나 소각하여 파기합니다.

HESEL End User License Agreement

Please read this end-user license agreement carefully (EULA). This is a legal EULA between you, the end user (End User), and HESEL Inc. for the Software (PRODUCT) which includes this version of HESEL software and associated media, printed and/or electronic materials. Installation or hold of the PRODUCT for a period of 30 days indicates your agreement with all of the following. If you do not accept the terms of this binding EULA, DO NOT INSTALL THE PRODUCT. Your money will be returned upon the return of the PRODUCT within 30 days directly to the place which you acquired this PRODUCT. Please contact the local distributor for full refund.

1. PRODUCT License

1.1 Except the limited rights as explicitly stated in section 1, HESEL retains ownership rights of the PRODUCT. The same regulation shall be applied for updates, supplements, corrections and bug fixes. PRODUCT is protected by copyrights and intellectual proprietary rights. Be advised that the parts of copyrights and intellectual proprietary rights of the PRODUCT belong to the third party. You shall have only non-exclusive and limited rights on using the PRODUCT. 1.2 You may make a single copy of the PRODUCT to be used solely for backup or archival purposes. Without prior permission by applicable law, you shall not decompile, disassemble, cross-compile, reverse engineers, or distribute any other form of, or derivative work from the PRODUCT. You may not obscure, alter or remove any copyright, trademark or proprietary rights notices of HESEL. 1.3 You may transfer the whole or any portion of PRODUCT to a transferee who agrees to the terms of this EULA unless you violate any obligation on this EULA. In this case, you may transfer the whole portion of the PRODUCT, not keep any copies of the PRODUCT, and agree to transfer all the rights and obligations to the transferee. Without prior written consent from HESEL, you shall not transfer any rights or obligations. 1.4 HESEL shall have rights to terminate EULA or refuse to deliver the PRODUCT when you do not make payment of PRODUCT purchase price, rental fee, or other expenses. The rights of End User will be automatically terminated when you disobey obligations of any kinds addressed in EULA. When EULA is terminated, you shall immediately return the PRODUCT to HESEL or the third party assigned by HESEL. Reproduction or redistribution of the PRODUCT by End User will be prohibited by law under civil/criminal affairs. 1.5 To legally use the PRODUCT, you may download or copy the PRODUCT for only the backup and storage. But, you shall not install the PRODUCT on the network server or install the PRODUCT on multiple computers. You shall not allow multiple users to use the PRODUCT installed in a computer. 1.6 You shall agree that HESEL can check if you confirm to the EULA. After HESEL notice the inspection date and time in advance, during the working time, HESEL can inspect your computers. In that case, you shall support HESEL or its legal representative to access your facility and computers in the common sense and commercially reasonable range.

2. Confidentiality

Confidential information shall mean all confidential and proprietary information, including information regarding PRODUCT, technology, trade secrets, know-how, processes, business and regulatory status, strategies, financial condition and other similar information. You agree to not disclose the confidential information to any other parties. Notwithstanding the foregoing, the confidential information does not include: (1) information that was already open to the public and (2) Information that is disclosed to a receiving party by a third party who obtained that information by rightful and lawful means and who is not under any legal or contractual restriction regarding the use or disclosure of such information.

3. Limited warranty

3.1 HESEL shall warrant to you, as the initial user, quality assurance of media and material for a period of thirty (30) days from your receipt of the PRODUCT. HESEL shall proceed with only one of the following remedies: (1) replacement of the faulty PRODUCT, (2) repair or replacement of the PRODUCT which is lack of limited assurance of HESEL and (3) termination of this EULA and refund of purchase money. The term of quality assurance for replaced PRODUCT is thirty (30) days from replacement. However, HESEL will not refund the purchase money of PRODUCT without imputations of HESEL. 3.2 You shall save and manage back-up data and duplicate of back-up data periodically. HESEL disclaims all the responsibility for damage and loss of data if you don’t save back-up data or duplicate of back-up data. 3.3 HESEL does not warrant that the PRODUCT fulfill end-user’s requirement or work continuously without any interrupt or no – error. 3.4 HESEL disclaims all the responsibility for damages by any other PRODUCT, hardware and PRODUCT-related products. You shall take all the responsibility for the damages by any other PRODUCT, hardware and PRODUCT-related products. 3.5 The warranty herein contained does not warrant the PRODUCT (1) which has been modified without approval of HESEL, (2) which has not been installed in strict conformity to directions of HESEL or (3) which has been subjected to force majeure, electrical or other abuse, or damaged by improper handling, storage or use by End User, the End User’s customers or any other third parties. 3.6 HESEL may provide patch upgrade over the internet for PRODUCT error or enhancement of feature. (HESEL shall do technical service and supports to registered users only) 3.7 HESEL disclaims all the responsibility of error or function improvement of existing version when new version is announced. 3.8 Sales price of the PRODUCT does not include: installation, education, technical support, maintenance of the PRODUCT, or other service charges. When an End User requests the services above, the End User shall be demanded with extra expenses addressed in the service price policy. When the End User requests extra services for certain period, the end-user shall accept a separate service agreement. A new price policy will be applied for a new version of PRODUCT. However, registered End Users shall receive a discount advantage assigned by HESEL.

4. Limitations on Liability

4.1 You expressly understand and agree that HESEL disclaim all warranties of any kind, whether expressed or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. 4.2 End User expressly understands and agrees that HESEL shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if HESEL has been advised of the possibility of such damages.) Some countries do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to the end-user. 4.3. HESEL shall not be responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, lightning, flood, fire, natural disaster, war, labor strike, terrorist action, traffic, communication shortage, government restriction.

5. General

5.1 Even if any term or provision hereof is deemed invalid, void or enforceable, either in its entirety or in a particular application, the remainder of this EULA shall nonetheless remain in full force and effect. This EULA constitutes the complete agreement between HESEL and you all prior or contemporaneous discussions, representations, and proposals, whether in writing or oral, with respect to the subject matter of this EULA. 5.2 HESEL may transfer the whole of any portion of the right, obligation, or certain articles of legal action based on this EULA to the third party; and HESEL has no obligation to inform you about it.

6. Appendix A

This applies to FREE version of PRODUCT (ones with advertisement). You shall use this free version of PRODUCT for non-profitable and non-commercial personal purpose that is noticed by the information in PRODUCT or HESEL homepage. Yon SHALL NOT modify, copy, duplicate, distribute, transfer, display, execute, publish, and sell the whole and/or any part of the PRODUCT as well as any derivative PRODUCT or product. HESEL do not take any responsibility from use of free version of PRODUCT. End user is aware that the user is solely responsible for using and any result from the free version. 6.1 Free version of PRODUCT has certain restriction in functionality. Also the free version may contain advertisement of HESEL, its partners or sponsors. 6.2 It is End User’s responsibility for any data loss or any other loss, bugs, or error causing from use of free version. 6.3 The free version is supported by advertisement linked through internet. This version also contains a function to update the PRODUCT automatically to provide users with more secure and stable PRODUCT. During the update, files may be installed to users’ computer without any notice. This update does not request permission from the user and by using this free version, user agrees to this mandatory update. 6.4 HESEL may collect non-personal information such as computer OS, PRODUCT version, and error/bug information for updates and improvement of the PRODUCT. This collected information will be used in a limited statistics and will not be stored by HESEL permanently. This information will not be used in any other method or reasons other than specified in this agreement without END USER’s consent. 6.5 If you’re wish to buy the PRODUCT (ones without any advertisement), please contact HESEL or its associated retailers for the purchase.

7. Appendix B

This appendix applies to trial PRODUCT designed for user evaluation. This appendix overrides other conflicting part of agreement in conflicting area ONLY. HESEL do not take any responsibility for any result coming from using this evaluation/trial version. User understands that evaluation version is only for evaluation and will not take HESEL responsible for anything. 7.1 This Appendix applies when the PRODUCT is trial, test version, or a demo with designated period of time (Trial Version). In the event of any conflict between the terms of EULA and this Appendix, the terms of Appendix shall govern. HESEL disclaims any warranty or liability obligations to end-user of any kind including in negligence. Accordingly, end-user is using this PRODUCT at his/her own risks. 7.2 Trial Version is only for evaluation, and it is not marked as a final product. HESEL does not warrant that Trial Version is free from defects, bugs, errors, or other program limitations which may cause system failure or data loss. HESEL may not develop Trial Version into a final product. 7.3 Trial Version is to be used only for review, demonstration and evaluation, not commercial use. The trial version of PRODUCT has limited features and functionality. End-user is using the trial version at his/her own risks. 7.4 You understand and agree that after the expiration of the trial period, Trial Version will automatically stop execution unless end-user purchases the appropriate full version of PRODUCT to extend designated period. You are using Trial Version at your risks that the file or results generated by Trial Version may be destroyed. This EULA shall be construed in accordance with and governed by the laws of the Republic of Korea. Installing the PRODUCT indicates that you clearly agree to this EULA and grant its terms and prescribed conditions to HESEL. Please refer to the address and phone number below if you need any inquiries about EULA.